Careers

Position Title: Coordinator, Development Operations

Department: Development

Reports to: Director, Annual Fund & Development Operations

FLSA Status: Non-Exempt, Hourly - Range $24.64 - $26.67

Shift: 37.5 hours per week, includes occasional nights/weekends

Benefits: Medical, dental, vision and life insurance, 403B Retirement Plan, paid time off, paid holidays and other fringe benefits

 

Interested Parties: Please submit cover letter and resume to jobs@bushnell.org

Broad Functions: 

This position provides essential support to the Development team by managing daily gift entry, maintaining accurate and reliable donor data, and assisting with operational processes to help meet fundraising goals and deliver strong donor experiences.

Duties and Responsibilities:

• Manage daily gift processing, including collecting and entering all donations, processing credit card transactions and preparing cash receipts for deposit with accuracy and timeliness.
• Review and analyze supporting documentation to determine appropriate campaigns, funds, and appeals for each gift; ensure alignment with donor intent and internal guidelines.
• Prepare a Daily Gift Report, which details daily gift activity and assesses performance against fundraising benchmarks and goals. 
• Generate pledge reminder lists and coordinate with Development colleagues to execute distribution as part of ongoing pledge management.
• Generate, print, and mail acknowledgment letters to donors; uphold stewardship standards through timely and accurate correspondence.
• Enter new constituents and update constituent and institutional information, work with non-Development Bushnell colleagues when appropriate; ensure the accuracy and integrity of all records.
• Scan and electronically store documents to support efficient digital recordkeeping.
• Maintain well‑organized hard‑copy gift files for audit and compliance purposes.
• Provide support to database users, including running basic queries, reports, and lists for research, events, and other department requests as needed.
• Conduct simple outreach and respond to donor inquiries to assist with gift completion and confirm donor information or intent.
• Complete matching gift verification and substantiation requests in coordination with donor employers and matching gift platforms.
• Assist with execution of the annual gala, which may include, but not limited to RSVP management, data entry of sponsor commitments, guest records, ticket purchases and other event‑related tasks.
• Identify and implement emerging AI tools and technologies to streamline workflows, enhance productivity, improve data analysis, and strengthen operational efficiency.
• Perform additional responsibilities and administrative tasks as assigned to support Development operations.

Education and/or Experience: 

• College degree preferred but not required.
• One year of high‑volume, accurate data entry experience preferred.
• Proficiency with Microsoft Office Suite, particularly Excel and Word; familiarity with fundraising platforms such as Paciolan or Salesforce preferred but not required.
• Strong organizational skills and superior attention to detail.
• Effective communication skills with the ability to interact professionally with colleagues and donors.
• Willingness and ability to adapt to new tools and technologies.
• Ability to quickly learn new systems, policies, and procedures, especially within a complex database and team environment.
• Strong time‑management abilities and skill in prioritizing tasks.
• Flexible, accessible, and able to work both independently and collaboratively.

Skills Required: 

• Organized with superb attention to detail
• Communicate effectively with colleagues and donors
• Ability to quickly learn new procedures
• Strong time-management and prioritization skills
• Ability to learn new policies and procedures, and how they function within a complex database
• Accessible and flexible
• Ability to work independently

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is required to sit and stand and may be required to visit other work areas. While performing the duties of this job, the employee is required to talk and/or listen.  The employee must have the ability to maneuver around the facilities. The employee may be required to use computers, keyboards, telephones, and other office equipment. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. May be required to read a high volume of written materials and a computer screen. Must have the ability to coordinate several activities simultaneously. Is required to be able to handle stressful situations in a calm, professional manner. The employee may occasionally lift and/or move up to 30 lbs.

 

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

The noise level in the work environment is usually moderate.  During certain events, considerable movement around the facility, exposure to crowds and loud noise may be encountered.

 

Equal Employment Opportunity: 

The Bushnell strives to build and sustain an equitable and inclusive work environment where cultural diversity is celebrated and valued.  We believe that a diverse workforce, reflective of the communities we serve, helps us become a stronger community partner.  All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, or gender identity.

General Information: 

The above statements are intended to describe the general nature and level of work performed by individuals assigned to the position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. The Bushnell reserves the right to change or modify the employee’s job description, whether orally or in writing, at any time during the employment relationship. The Bushnell may require an employee to perform duties outside his/her normal job description.

The Bushnell is a Not-For-Profit, Equal Opportunity Employer proud to serve Connecticut and its citizens.

Department:                   Development
Reports To:                     Chief Development Officer
FLSA Status:                  Salaried Exempt
Working Hours:            37.5 hours/week; includes some evening and weekend hours
Salary Range:                $115,000 - $125,000
Benefits:                           Medical, dental, vision and life insurance, 403B Retirement Plan, paid time off, paid holidays and other fringe benefits.

Interested Candidates: please send resume to jobs@bushnell.org.

About The Bushnell:

The Bushnell is more than just a building, or a place to “see a show.” It is a vibrant organization that draws upon a rich, 96-year history, while navigating an exciting course for the future. Led by a CEO with an entrepreneurial spirit and great vision, we are constantly looking for new ways to expand the scope of our work, whether it's through our new affiliation with the Warner Theatre, dynamic programming, developing new content, or building upon our 33-year-old education program. As the largest arts organization in Connecticut, The Bushnell is an essential part of the fabric of Hartford, serving as both a cultural beacon and an economic development leader. Our staff embodies this sense of pride and commitment to the community and are encouraged to share new ideas for the betterment of the patron experience, the growth of the institution, and the community we serve.

Broad Functions:

The Bushnell seeks a dynamic, relationship-driven fundraising professional who is passionate about the performing arts and committed to building meaningful philanthropic partnerships. The Annual Gifts Officer will be responsible for identifying, researching, cultivating, soliciting, and stewarding individual donors and prospects in support of The Bushnell Annual Fund and a $45 million campaign in celebration of The Bushnell’s 100th anniversary in 2030.

This position plays a critical role in growing annual support by increasing donor participation, strengthening donor retention, upgrading giving levels, and building a sustainable pipeline of future major gift donors. The successful candidate will manage a portfolio of donors and prospects, conduct prospect research, and engage donors through personalized cultivation and face-to-face solicitation.

The ideal candidate is a self-motivated fundraiser who combines strong relationship-building skills with a data-informed approach to donor engagement and pipeline development.

Duties and Responsibilities:

• Collaborates with Development colleagues and senior staff to reach major gifts fundraising goals.
• Supervise and mentor the Annual Gifts Officer, providing guidance on portfolio management, donor strategy, and professional development, and ensuring alignment between annual and major gifts efforts.
• Identify, qualify, cultivate, solicit, and steward prospects capable of making major gifts in the $10,000+ range.
• Manage an active portfolio of approximately 100 households.
• Develop and execute individualized cultivation, solicitation, and stewardship strategies designed to increase gift size, donor retention, and long-term engagement, including planned giving and multi-year commitments.
• Play an active solicitation role in the Tomorrow Together Campaign, securing leadership commitments from portfolio donors and prospects, and partnering with senior leadership on campaign strategy and donor engagement.
• Conduct a minimum of 15-20 meaningful donor and prospect contacts per month, including in-person visits, virtual meetings, phone calls, and other strategic outreach.
• Conduct ongoing prospect research and wealth screening to identify new major gift prospects with the capacity and inclination to support The Bushnell.
• Partner with the Annual Fund team and the Annual Gifts Officer to identify and qualify donors making first or increased gifts who show potential for major gift giving, leveraging data and wealth screening tools.
• Under the direction of the Chief Development Officer, prepare annual goals, objectives, and strategies to identify, cultivate, and solicit donors and prospects.
• Set annual goals and performance expectations for the Annual Gifts Officer and conduct regular check-ins and performance reviews.
• Work with the Senior Director of Annual Fund & Development Operations and Chief Development Officer to identify and invite donors and prospects to cultivation and stewardship events.
• Prepare prospect profiles, donor briefs, and research materials for solicitations and donor meetings.
• Enter comprehensive contact reports within one week of donor interactions.
• Participate in execution of events and programs in support of development activities. Utilize events and personal interactions to deepen donor engagement and move solicitations forward.
• Lead and assist with solicitations and donor engagement strategies related to other special campaigns.
• Additional duties as assigned.

Critical Skills:

• College degree preferred and 4-6 years of experience in the fundraising field
• Demonstrated ability to personally solicit gifts in the amount of $10,000 and above.
• A passion and understanding for the performing arts and its impact on the community.
• Excellent interpersonal skills required to relate to a diverse group of donors, prospects, and volunteers, including tact, diplomacy, discretion, and the ability to maintain confidentiality.
• High level of motivation and confidence, as well as an ability to exercise independent judgment.
• Possess initiative and self-starting qualities.
• Ability to understand and communicate the objectives of annual giving and the overall fundraising priorities.
• Excellent written and oral communication skills.
• Negotiating, organizational, analytical, and fund-raising skills.
• Ability to work effectively as a member of a team, handle multiple tasks, assess and order priorities, and track details in a fast-paced environment.
• Computer proficiency required.

The above statements are intended to describe some specific duties and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to sit and stand and may be required to visit other work areas. While performing the duties of this job, the employee is required to talk and/or listen. The employee must have the ability to maneuver around the facilities. The employee may be required to use computers, keyboards, telephones, and other office equipment. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. May be required to read a high volume of written materials and a computer screen. Must have the ability to coordinate several activities simultaneously. Isrequired to be able to handle stressful situations in a calm, professional manner. The employee may occasionally lift and/or move up to 30 lbs.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. During certain events, considerable movement around the facility, exposure to crowds and loud noise may be encountered.

Equal Employment Opportunity:

The Bushnell strives to build and sustain an equitable and inclusive work environment where cultural diversity is celebrated and valued. We believe that a diverse workforce, reflective of the communities we serve, helps us become a stronger community partner. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, or gender identity.

General Information:

The above statements are intended to describe the general nature and level of work performed by individuals assigned to the position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. The Bushnell reserves the right to change or modify the employee’s job description, whether orally or in writing, at any time during the employment relationship. The Bushnell may require an employee to perform duties outside his/her normal job description.

The Bushnell is a Not-For-Profit, Equal Opportunity Employers, proud to serve Connecticut and its citizens.

Department:              Development
Reports To:                Major Gifts Officer
FLSA status:             Salaried Exempt    
Working Hours:       37.5 hours/week; includes some evening and weekend hours
Salary Range:           $105,000 - $112,000
Benefits:                     Medical, dental, vision and life insurance, 403B Retirement Plan, paid time off, paid holidays and other fringe benefits.

Interested Candidates: please send resume to jobs@bushnell.org.              

About The Bushnell:

The Bushnell is more than just a building, or a place to “see a show.” It is a vibrant organization that draws upon a rich, 96-year history, while navigating an exciting course for the future. Led by a CEO with an entrepreneurial spirit and great vision, we are constantly looking for new ways to expand the scope of our work, whether it's through our new affiliation with the Warner Theatre, dynamic programming, developing new content, or building upon our 33-year-old education program. As the largest arts organization in Connecticut, The Bushnell is an essential part of the fabric of Hartford, serving as both a cultural beacon and an economic development leader. Our staff embodies this sense of pride and commitment to the community and are encouraged to share new ideas for the betterment of the patron experience, the growth of the institution, and the community we serve.

Broad Functions:

The Bushnell seeks a dynamic, relationship-driven fundraising professional who is passionate about the performing arts and committed to building meaningful philanthropic partnerships. The Annual Gifts Officer will be responsible for identifying, researching, cultivating, soliciting, and stewarding individual donors and prospects in support of The Bushnell Annual Fund.

This position plays a critical role in growing annual support by increasing donor participation, strengthening donor retention, upgrading giving levels, and building a sustainable pipeline of future major gift donors. The successful candidate will manage a portfolio of donors and prospects, conduct prospect research, and engage donors through personalized cultivation and face-to-face solicitation.

The ideal candidate is a self-motivated fundraiser who combines strong relationship-building skills with a data-informed approach to donor engagement and pipeline development.

Duties and Responsibilities:

• Collaborates with Development colleagues and senior staff to reach annual fundraising goals.
• Identify, qualify, cultivate, solicit, and steward prospects capable of making leadership annual gifts in the $1,500 - $5,000+ range.
• Manage an active portfolio of approximately 120 households.
• Develop and execute individualized cultivation, solicitation, and stewardship strategies designed to increase gift size, donor retention, gift amounts, and long-term engagement.
• Conduct a minimum of 10-15 meaningful donor prospects and donor contacts per month, including in-person visits, virtual meetings, phone calls, and other strategic outreach.
• Conduct ongoing prospect research and wealth screening to identify new donor prospects with the capacity and inclination to support The Bushnell.
• Conduct additional outreach to donors making first or increased gifts to qualify and cultivate relationships, leveraging data provided by the Annual Fund team and wealth screening tools.
• Under the Direction of the Major Gifts Officer, prepare annual goals, objectives, and strategies to identify donors and prospects.
• Work with the Major Gifts Officer and Senior Director of Annual Fund to identify and invite donors and prospects to cultivation and stewardship events.
• Prepare prospect profiles, donor briefs, and research materials.
• Enter comprehensive contact reports within one week of donor interactions.
• Participate in execution of events and programs in support of development activities. Utilize events and personal interactions to deepen donor engagement and move solicitations forward
• Assist with solicitations and donor engagement strategies related to special campaigns.
• Additional duties as assigned.

Critical Skills:

• College degree preferred and 3-5 years of experience in the fundraising field
• Demonstrated ability to personally solicit gifts in the amount of $2,500 and above.
• A passion and understanding for the performing arts and its impact on the community.
• Excellent interpersonal skills required to relate to a diverse group of donors, prospects, and volunteers, including tact, diplomacy, discretion, and the ability to maintain confidentiality.
• High level of motivation and confidence, as well as an ability to exercise independent judgment
• Possess initiative and self-starting qualities.
• Ability to understand and communicate the objectives of annual giving and the overall fundraising priorities.
• Excellent written and oral communication skills.
• Negotiating, organizational, analytical, and fund-raising skills.
• Ability to work effectively as a member of a team, handle multiple tasks, assess and order priorities, and track details in a fast-paced environment.
• Computer proficiency required

The above statements are intended to describe some specific duties and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to sit and stand and may be required to visit other work areas. While performing the duties of this job, the employee is required to talk and/or listen. The employee must have the ability to maneuver around the facilities. The employee may be required to use computers, keyboards, telephones, and other office equipment. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. May be required to read a high volume of written materials and a computer screen. Must have the ability to coordinate several activities simultaneously. Is required to be able to handle stressful situations in a calm, professional manner. The employee may occasionally lift and/or move up to 30 lbs.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. During certain events, considerable movement around the facility, exposure to crowds and loud noise may be encountered.

Equal Employment Opportunity:

The Bushnell strives to build and sustain an equitable and inclusive work environment where cultural diversity is celebrated and valued. We believe that a diverse workforce, reflective of the communities we serve, helps usbecome a stronger community partner. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, or gender identity.

General Information:

The above statements are intended to describe the general nature and level of work performed by individuals assigned to the position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. The Bushnell reserves the right to change or modify the employee’s job description, whether orally or in writing, at any time during the employment relationship. The Bushnell may require an employee to perform duties outside his/her normal job description.

The Bushnell is a Not-For-Profit, Equal Opportunity Employer, proud to serve Connecticut and its citizens.