Career Opportunities

We believe our employees set us apart and help make us the dynamic and growing organization that we are today. We count on our employees’ skills, creativity, commitment, and energy to provide our customers with experiences and services that are unsurpassed. Our outstanding reputation strongly depends upon the dedication, commitment, and satisfaction of our employees. In light of that, we are actively involved in ongoing efforts to maintain a rewarding and productive environment for everyone who works here. Whether beginning your career at The Bushnell or bringing your skills to us from a lifetime of work experience, we will strive to help you grow so you can help us to continue to thrive.


The Bushnell Center for the Performing Arts

Position Title: House Manager (Part-time)
Reports to: Patron Services Manager
FLSA status: Hourly/Non Exempt
Working Hours: Various Evenings & Weekends, some weekdays (Must be available a minimum of 50% of the shifts)

Broad Functions: Assists in on-site event management for all patron/public areas with attention to excellence in customer service (Internal and external), community building and patron safety/security.

Duties and Responsibilities:

  • Supervises Floor Directors/Customer Relations Assistants/volunteer staff during events (motivates, promotes safe and healthy environment, communicates upwardly for discipline and recognition).
  • Communicates with Patron Services Manager, Senior Manager, Front of House Operations and Volunteer Services Manager regarding interaction with volunteers (i.e. ongoing training, changes to policies and procedure, kudos).
  • Serves as customer service liaison, using Box Office and Customer Relations resources appropriately.
  • Supports the Facility Sales and Service department by providing on-site reception/meeting/visiting merchandise services.
  • Communicates and implements house opening, curtain rising/holding and evacuation situations to all Front of House staff. Coordinates the house opening with the appropriate head carpenter.
  • Communicates with building superintendents for facility related problems..
  • Files appropriate event documentation. Provides ongoing communication to Patron Services Manager & Senior Manager, Front of House Operations.
  • Protects the overall safety and security of the facility and all patrons by reporting and addressing suspicious or dangerous activity, using security staff as necessary.
  • Stays informed and educated on policy and procedural changes through attendance at mandatory Front of House meetings.
  • Fulfills a scheduling requirement of at least two shifts per month.
  • Other duties as assigned.

Assigned Tasks:

  • Reviews and communicates event and house specific information (run times, holds, programs, inserts, attendance, trouble seats, relocates, etc) to Front of House staff and volunteers.
  • Provides on-site reception/meeting services by greeting and directing attendees, or assigning staff members as such.
  • Coordinates financial settlement with merchandise vendors.
  • Handles facility opening preparations, such as doors locked/opened, stanchions placed/removed, staff placement, and ticket receptacle placement.
  • Communicates house opening, curtain rising/holding and evacuation situations to all Front of House staff via internal radio system.
  • Reports building problems (HVAC, lighting, cleanliness, fixtures, room conditions, etc), communicating either via internal radio or via work order.
  • Reports/Addresses suspicious or dangerous activity, using security staff as necessary.
  • Clears and closes assigned location, communicating appropriately with security and building management personnel.

Situational:

  • Ideal candidate has current CPR, AED, First Aid Training.
  • Designated uniform consists of navy or gray slacks/skirt and white shirt with a navy blazer and neck tie. Blazers and ties are provided by The Bushnell and are to be returned upon termination of employment. All Assistant House Managers are responsible for the cleaning of their own uniforms.
  • Must be able to lift up to, and including, 50 pounds, and be able to stand for up to 4 hours.

Education and/or Experience:

  • 2-3 years of related experience and/or training preferred. Experience in performing arts or entertainment a plus.

Qualifications:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Bushnell is a Not-For-Profit, Equal Opportunity Employer, proud to serve Connecticut and its citizens.

Please submit resumes to:
The Bushnell Human Resources Department
166 Capitol Avenue
Hartford, CT 06106
Or email to: jobs@bushnell.org


The Bushnell Center for the Performing Arts

Position Title: Floor Director (Part-time)
Reports to: Patron Services Manager
FLSA status: Hourly/Non Exempt
Working Hours: Various Evenings & Weekends, some weekdays (Must be available a minimum of 50% of the shifts)

Broad Functions: Supervises volunteer ushers. Assists Assistant House Managers and Patron Services Managers while continuing to focus on excellent internal and external customer service.

Duties and Responsibilities:

  • Supervises, trains and motivates the volunteer ushers assigned to their area. Takes necessary steps to engage the volunteers and clarifies the role and expectations of the volunteers in cooperation with the Assistant House Managers.
  • Punches in, ready to work, in designated uniform, at the scheduled arrival time.
  • Directs patron to the proper aisle and usher that will assist the patron to their seat.
  • Ensures that a proper number of prompters are available for their assigned area and assists in stuffing them, or coordinating the stuffing of prompters as needed. Directs and assists volunteers in the stuffing of prompters.
  • Directs and assists volunteers with Ticket Scanning procedures as assigned.
  • Enforces any seating holds in accordance with the performance company’s mandates and is responsible for making this hold as pleasant of an experience for the patron as possible (offer a prompter, explain the reason for a hold, etc.).Engages volunteer ushers’ support and assistance in enforcing holds.
  • Handles patron problems such as duplicate seating, as well as patron complaints, in accordance with Bushnell policy.
  • Handles accident situations, using first aid if necessary, and securing as much information as possible. Notifies Patron Services Manager for assistance.
  • Takes an integral part in emergency evacuation procedures.
  • Aids in the security of the hall (e.g., keeps patrons from standing in the aisle or on seats, etc.).
  • Fills out all necessary floor report forms and turns in to Patron Services Manager at the end of the event.
  • Collects all lost articles found by the ushers and turns them in to the Assistant House Manager at the end of the event.
  • Closes their area after a performance by verifying that there are no patrons on the floor, either in the seating area, bathrooms, or elsewhere on the floor.
  • Stays informed and educated on policy and procedural changes through attendance at mandatory Front of House staff meetings.
  • Responsible for peer training as applicable.
  • Fulfills a scheduling requirement of at least two shifts per month.
  • Other duties as assigned.

Education and/or Experience:

  • 2-3 years of related experience and/or training preferred. Experience in performing arts or entertainment a plus.

Qualifications:

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Bushnell is a Not-For-Profit, Equal Opportunity Employer, proud to serve Connecticut and its citizens.

Please submit resumes to:
The Bushnell Human Resources Department
166 Capitol Avenue
Hartford, CT 06106
Or email to: jobs@bushnell.org


The Bushnell Center for the Performing Arts

Position Title: Event Coordinator – Part time
Reports to: Manager, Facility Sales & Services
FLSA status: Non-Exempt - Hourly
Working Hours: Includes Evening and Weekend Hours

Broad Functions: Provide a range of support for special events and event enhancements including but not limited to day-of oversight of private events. Serve as the primary Bushnell contact with clients, catering managers, vendors, and other Bushnell support staff to problem solve and ensure guest satisfaction. Position requires a reliable, enthusiastic and customer-oriented person with excellent communications skills and a demonstrated ability to anticipate guest needs and exceed their expectations.

Duties and Responsibilities:

  • Review event documentation and/or meet with supervisor prior to every event and fulfilling assigned responsibilities.
  • With enthusiasm - welcome and engage guests, answer questions, provide direction, and ensure guest needs are met.
  • Maintaining professionalism at all times before, during, and after the event.
  • Placing coat rack(s) with hangers in event spaces prior to events and properly storing them once events have concluded.
  • Placing easels in event spaces according to set up requirements and storing them at the conclusion of events.
  • Organizing supplies and maintaining the cleanliness of FSS storage areas.
  • Communicating and addressing client issues and problems in a timely and accurate manner.
  • Providing attentive and courteous coat check services for special events.
  • Breaking down event space once the event has concluded.
  • Fostering a positive working relationship between all departments, vendors, and subcontractors.
  • Maintaining high standards of personal appearance and grooming, including compliance with The Bushnell dress code.
  • Perform all other appropriate duties and responsibilities when necessary.

Skills Required:

  • Must be articulate, polite, organized, and able to function in a fast paced work environment while under pressure. Ability to work successfully within a team is essential.

Education and/or Experience:

  • 2-3 years of related hospitality experience and/or training preferred. College experience desired.

The Bushnell is a Not-For-Profit, Equal Opportunity Employer, proud to serve Connecticut and its citizens.

Please submit resumes to:
The Bushnell Human Resources Department
166 Capitol Avenue
Hartford, CT 06106
Or email to: jobs@bushnell.org


Equal Opportunity Employer

The Bushnell is an equal opportunity employer and complies with applicable federal and state fair employment practice laws. The Bushnell does not discriminate and will not tolerate discrimination against employees or applicants because of race, color, religious creed, age, gender, sexual orientation, marital status, veteran status, civil union status, genetic information, national origin, ancestry, present or past history of mental disorder, mental retardation or physical disability any other reason prohibited by any applicable law or regulation. Neither the Union nor the Employer will discriminate against any employee with regard to any term or condition of employment because of race, color, religious creed, age, gender, sexual orientation, marital status, veteran status, civil union status, genetic information, national origin, ancestry, present or past history of mental disorder, mental retardation, physical disability, or any other reason prohibited by any applicable law or regulation.