Health & Safety Policy & Overview | Updated August 12, 2021
We are thrilled to welcome back audiences for the return of live performance at The Bushnell. Because creating a healthy and safe environment for our patrons, volunteers, staff, crew, and artists is our number one priority, we are implementing the following policies:
The policies apply to all live performances and events at The Bushnell through October 31, 2021.
The Bushnell acknowledges the importance of community-wide vaccination in regard to our ability to create a safe environment for all of our patrons, volunteers, staff, crew, and artists. We strongly encourage all, who are able, to get vaccinated.
Patrons will need to be Fully Vaccinated (as defined below) with an FDA or WHO authorized vaccine in order to be permitted to attend events at The Bushnell. Proof of vaccination, along with an acceptable form of ID, and a valid ticket for the performance will be required at the time of entry. Entry will be denied to patrons who do not provide the documentation as required.
Proof of vaccination
Proof of vaccination must come directly from the healthcare provider who administered the vaccination. Patrons may display proof on a smartphone or present a physical copy.
Accepted forms of ID
The government-issued photo ID, such as a driver’s license or passport, is required by all patrons 18 years and older. Patrons younger than 18 may use a government-issued photo ID or school photo ID. Patrons under 12 must be accompanied by an adult who meets the above requirements.
“Fully vaccinated” means on the day of the performance, as shown on the valid ticket, a patron is:
at least 14 days after their second dose of an FDA or WHO approved two dose COVID-19 vaccine, or
at least 14 days after their single dose of an FDA or WHO approved single dose COVID-19 vaccine.
The only exceptions are:
patrons under the age of 12, who must be accompanied by an adult that meets the above vaccination requirements; or
patrons who need reasonable accommodations due to a medical exception or a sincerely held religious belief.
Patrons who are not able to be vaccinated, for one of the reasons listed above, must provide, instead of evidence of vaccination, proof of one of the following:
negative COVID-19 antigen test taken within 6 hours of the performance start time, or
negative COVID-19 PCR test taken within 72 hours of the performance start time.
Masks are required at all times while inside The Bushell, regardless of vaccination status except when eating or drinking in designated areas. Masks must completely cover the nose and mouth and comply with the CDC guidelines for acceptable face coverings. If a patron does not have an acceptable mask, a mask will be provided.
Additionally, we have made significant updates to our building and amenities designed to promote and enhance a healthy and safe patron experience. These include:
The Bushnell has employed MERV-13 filters and established enhanced outside air exchange protocols to provide greater amounts of fresh air from its air handling systems as recommended, per federal guidance.
Increased janitorial protocols have been implemented across all areas of the building, focusing on increased cleaning and sanitizing with specific emphasis on high touchpoints and frequency.
Tickets may be scanned by patrons at no-touch ticket scanning kiosks.
We have installed touchless hand-sanitization stations throughout our building.
In our restrooms, we have installed touchless sinks and toilets as well as touchless soap and paper towel dispensers.
Concessions will be available and served in a manner consistent with CDC and State of Connecticut guidelines.
Patrons may bring one (1) clear, factory-sealed plastic bottle of water 1-liter in size or smaller into The Bushnell. No other food or beverage may be brought into the building.
These policies are based on current information and are subject to change.
We are committing to the above requirements through October 31, 2021. Leading up to that date, we will review the current situation and any updated guidance from the CDC and the State to determine what changes may need to be made. All changes will be communicated here, on our social media platforms, and via email to our eClub.
Questions? Contact us.
Visit our Show Status page for up-to-date information on our upcoming shows and events.
We encourage you to take precautionary measures to ensure your health. Things you can do to stay safe are:
Avoid touching your face, especially your eyes, nose and mouth. If you do, use a tissue.
Keep tissues on hand, and use them to cover any coughs or sneezes.
Wash your hands with soap and water for at least 30 seconds - here’s a list of 9 popular Broadway tunes to sing while washing for the appropriate time.
Avoid close contact with people who are sick.
We hope that you also follow the science, implement the recommendations of public health agencies, and continue to participate in the activities that make our world connected.
For more information about COVID-19 in our community, visit the Hartford County Health Department, Centers for Disease Control (CDC), and the Connecticut government websites.
Contact us with any questions.