Careers

CAREER OPPORTUNITIES

About The Bushnell

The Bushnell is more than just a building, or a place to “see a show” — it is a vibrant organization that draws upon a rich, 91-year history, while navigating an exciting course for the future. Led by a CEO with an entrepreneurial spirit and great vision, we are constantly looking for new ways to expand the scope of our work, whether it's through dynamic programming, collaborating on a plan to develop our neighborhood or building upon our 30-year-old education program, which reaches 15,000 students in Greater Hartford annually. As the largest arts organization in Connecticut, The Bushnell is an essential part of the fabric of Hartford, serving as both a cultural beacon and an economic development leader. Our staff embodies this sense of pride and commitment to the community and are encouraged to share new ideas for the betterment of the patron experience, the growth of the institution, and the community we serve.

Jump to: Open positions

Diversity and Inclusion

At The Bushnell Center for the Performing Arts, we celebrate and foster inclusion through the unique attributes, characteristics, abilities, and perspectives of all individuals. As part of our core mission, we are dedicated to creating a diverse and inclusive cultural campus that reflects our commitment to an environment where everyone feels welcomed, valued, and included, onstage and off. This sense of belonging empowers individuals and unites communities by creating mutual respect and appreciation. The Bushnell is committed to creating a diverse, equitable, and inclusive work environment, and strongly encourages BIPOC, members of the LGBTQ+ community, immigrants, and differently-abled candidates to apply. Bi-Lingual or Fluent in Spanish desired.

Internships

Internships at The Bushnell are designed to offer challenging and educational field experience related to an individual’s particular area of interest in arts and business administration. Volunteer intern opportunities may be available in several departments. Interns are assigned to departments based upon organizational needs and the interest of the intern.

Learn about internship opportunities at The Bushnell.

Open Positions

Position Title: Floor Director (Part-time)
Hours: Approx. 15 hours/week; includes evenings & weekends, some weekday daytime hours

Broad Functions:
Supervises volunteer ushers. Assists House Managers and Patron Services Managers while continuing to focus on excellent internal and external customer service.

Duties and Responsibilities:

- Supervises, trains and motivates the volunteer ushers assigned to their area.  Takes necessary steps to engage the volunteers and clarifies the role and expectations of the volunteers in cooperation with the House Managers.
- Punches in, ready to work, in designated uniform, at the scheduled arrival time.
- Directs patrons to the proper aisle and usher that will assist the patron to their seat.
- Ensures that a proper number of prompters are available for their assigned area and assists in stuffing them or coordinating the stuffing of prompters as needed.  Directs and assists volunteers in the stuffing of prompters.
- Directs and assists volunteers with Ticket Scanning procedures as assigned.
- Enforces any seating holds in accordance with the performance company’s mandates and is responsible for making this hold as pleasant of an experience for the patron as possible (offer a prompter, explain the reason for a hold, etc.) Engages volunteer ushers’ support and assistance in enforcing holds.
- Handles patron problems such as duplicate seating, as well as patron complaints, in accordance with Bushnell policy.
- Handles accident situations, using first aid if necessary, and securing as much information as possible.  Notifies Patron Services Manager for assistance.
- Takes an integral part in emergency evacuation procedures.
- Aids in the security of the hall (e.g., keeps patrons from standing in the aisle or on seats, etc.).
- Fills out all necessary floor report forms and turns in to Patron Services Manager at the end of the event.
- Collects all lost articles found by the ushers and turns them in to the House Manager at the end of the event.
- Closes their area after a performance by verifying that there are no patrons on the floor, either in the seating area, bathrooms, or elsewhere on the floor.
- Responsible for peer training as applicable.
- Covers the Customer Relations desk as needed.
- Responds to all patron questions and inquiries regarding The Bushnell.
- Handles all patron issues and strives to resolve issues with staff assistance from the Box Office and the Front of House staff. Documents issues and fills out proper paperwork.
- Assists with ticket scanning.
- Stays informed and educated on policy and procedural changes through attendance at mandatory quarterly Front of House meetings and regular e-mail communications.
- Performs other duties as assigned.

Education and Experience:

- College degree and 2-3 years of related experience and/or training preferred
- Experience in performing arts or entertainment a plus
- Bi-lingual English/Spanish a plus

Situational

Possess current certification (or willing to be trained) in CPR, AED and First Aid. Designated uniform consists of black slacks/ skirt and white shirt with blazer and necktie/scarf. The blazer and necktie/scarf will be provided by The Bushnell and must be returned to The Bushnell upon termination of employment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to sit and stand and may be required to visit other work areas. While performing the duties of this job, the employee is required to talk and/or listen. The employee must have the ability to maneuver around the facilities. The employee may be required to use computers, keyboards, telephones, and other office equipment. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. May be required to read a high volume of written materials and a computer screen. Must have the ability to coordinate several activities simultaneously. Is required to be able to handle stressful situations in a calm, professional manner. The employee may occasionally lift and/or move up to 30 lbs and must be able to stand for up to 4 hours.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. During certain events, considerable movement around the facility, exposure to crowds and loud noise may be encountered.

Equal Employment Opportunity

The Bushnell strives to build and sustain an equitable and inclusive work environment where cultural diversity is celebrated and valued. We believe that a diverse workforce, reflective of the communities we serve, helps us become a stronger community partner. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, or gender identity.

Interested Parties: Please submit cover letter and resume to jobs@bushnell.org

The Bushnell is a Not-For-Profit, Equal Opportunity Employer proud to serve Connecticut and its citizens.

Position Title: Part-time Events Coordinator
Department:   Events and Patron Services
Hours:           10-20 hours per week, mornings required and weekend days and evenings when events are in the theater
FLSA status:  Hourly/Non-Exempt

Broad Functions:
Provide a range of support for special events and event enhancements including but not limited to day-of oversight of private events. Serve as the primary Bushnell contact with clients, catering managers, vendors, and other Bushnell support staff to problem solve and ensure guest satisfaction. This position requires a reliable, enthusiastic and customer-oriented person with excellent communications skills and a demonstrated ability to anticipate guest needs and exceed their expectations.

Duties and Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

- Review event documentation and/or meet with supervisor prior to every event and fulfilling assigned responsibilities.
- With enthusiasm - welcome and engage guests, answer questions, provide direction, and ensure guest needs are met.
- Maintain professionalism at all times before, during, and after the event.
- Place coat rack(s) with hangers in event spaces prior to events and properly storing them once events have concluded.
- Place easels in event spaces according to set up requirements and storing them at the conclusion of events.
- Organize supplies and maintain the cleanliness of Event Services storage areas.
- Communicate and address client issues and problems in a timely and accurate manner.
- Provide attentive and courteous coat check services for special events.
- Break down event space once the event has concluded.
- Foster a positive working relationship between all departments, vendors, and subcontractors.
- Maintain high standards of personal appearance and grooming, including compliance with The Bushnell dress code.
- Perform all other appropriate duties and responsibilities when necessary.

Education and/or Experience:
College degree and 1 year experience in event coordination or equivalent related experience in event coordination.

Situational:
Possess current certification (or willing to be trained) in CPR, AED and First Aid.

Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to sit and stand and may be required to visit other work areas. While performing the duties of this job, the employee is required to talk and/or listen. The employee must have the ability to maneuver around the facilities. The employee may be required to use computers, keyboards, telephones, and other office equipment. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. May be required to read a high volume of written materials and a computer screen. Must have the ability to coordinate several activities simultaneously. Is required to be able to handle stressful situations in a calm, professional manner. The employee may occasionally lift and/or move up to 30 lbs. and must be able to stand for up to 4 hours.

Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. During certain events, considerable movement around the facility, exposure to crowds and loud noise may be encountered.

Equal Employment Opportunity:
The Bushnell strives to build and sustain an equitable and inclusive work environment where cultural diversity is celebrated and valued. We believe that a diverse workforce, reflective of the communities we serve, helps us become a stronger community partner. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, or gender identity.

General Information:
The above statements are intended to describe the general nature and level of work performed by individuals assigned to the position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. The Bushnell reserves the right to change or modify the employee’s job description, whether orally or in writing, at any time during the employment relationship. The Bushnell may require an employee to perform duties outside his/her normal job description.

Interested Parties: Please submit cover letter and resume to jobs@bushnell.org

The Bushnell is a Not-For-Profit, Equal Opportunity Employer proud to serve Connecticut and its citizens.

Job Title:               Executive Liaison & Project Manager
Department:           Executive
Reports To:           Chief Operating Officer & Vice President, Marketing
FLSA status:         Exempt
Hours:                   37.5 hours/week; may include occasional nights and weekends

Broad Functions:
The Executive Liaison & Project Manager provides high-level administrative support to The Bushnell’s President & CEO and Chief Operating Officer & Vice President, Marketing, while also serving as a key contributor to the planning and execution of projects that advance institutional goals. This role requires a dynamic professional who thrives in a fast-paced environment, is highly organized, and is capable of managing complex calendars, communications, and logistics while simultaneously driving cross-functional projects forward. The individual will act as a liaison to internal teams and external stakeholders, ensuring operational efficiency, executive effectiveness, and strategic alignment.

Duties and Responsibilities:
Executive Support

- Manage complex calendars for the President & CEO and COO/VP, Marketing, ensuring strategic use of time and anticipating scheduling needs.
- Coordinate internal and external meetings, including logistics, agendas, and materials preparation.
- Oversee travel planning, itinerary development, and expense reconciliation.
- Act as the point of contact for communications with high-level stakeholders, including Board members, government officials, community leaders, and patrons.
- Handle confidential information with discretion and professionalism.
- Receive and triage inquiries directed to the President & CEO and COO/VP, Marketing, ensuring appropriate and timely responses.

Project Management & Strategic Support

- Lead planning, execution, and evaluation of special projects that support institutional priorities, with a focus on maximizing impact, efficiency, and cross-departmental alignment.
- Assist in defining project scopes, timelines, budgets, and deliverables in partnership with senior leaders.
- Collaborate with department directors and staff to support interdepartmental engagement and successful project implementation.
- Provide regular updates and documentation for project stakeholders and institutional leadership.
- Identify and implement improvements to enhance project execution and operational workflows.

Institutional Initiatives

- VIP ticketing and hospitality for donors, government officials, and other priority guests.
- Coordination of house seats for Broadway and other non-Bushnell venues.
- Coordination of the Institutional Ticket Donation program in support of community groups.
- Legislative and industry research in support of institutional advocacy.
- Serve as a key internal partner in the execution of key organization-wide initiatives as directed by the President & CEO or COO.

Other Duties

- Perform additional responsibilities at the discretion of the President & CEO and COO/VP, Marketing, often in collaboration with other departments.

Education and/or Experience:
College Degree and 2-3 years’ experience desired.

Interested Parties: Please submit cover letter and resume to jobs@bushnell.org

The Bushnell is a Not-For-Profit, Equal Opportunity Employer proud to serve Connecticut and its citizens.

Position Title: House Manager (Part-time)
Hours: Approx. 20 hours/week; includes evenings & weekends, some weekday daytime hours

Broad Functions:
Assists in on-site event management for all patron/public areas with attention to excellence in customer service (Internal and external), community building and patron safety/security.

Duties and Responsibilities:

- Supervises Floor Directors/Customer Relations Assistants/Volunteers during events (motivates, promotes safe and healthy environment, communicates upwardly for discipline and recognition).
- Communicates with Patron Services Manager, Front of House Manager and Senior Coordinator Volunteer Services regarding interaction with volunteers (i.e. ongoing training, changes to policies and procedure, kudos).
- Serves as customer service liaison, using Box Office and Customer Relations resources appropriately.
- Supports the Event Services department by providing on-site reception and greeting services.
- Communicates and implements house opening, curtain rising/holding and evacuation situations to all Front of House staff. Coordinates the house opening with the appropriate head carpenter.
- Communicates with building operations management for facility related problems.
- Files appropriate event documentation. Provides ongoing communication to Patron Services Manager and Front of House Manager.
- Protects the overall safety and security of the facility and all patrons by reporting and addressing suspicious or dangerous activity, using security staff as necessary
- Stays informed and educated on policy and procedural changes through attendance at mandatory quarterly Front of House meetings and regular e-mail communications.
- Performs other duties as assigned.

Education and Experience:

- College degree and 2-3 years of related experience and/or training preferred
- Experience in performing arts or entertainment a plus
- Bi-lingual English/Spanish a plus

Situational
Possess current certification (or willing to be trained) in CPR, AED and First Aid. Designated uniform consists of black slacks/ skirt and white shirt with blazer and necktie/scarf. The blazer and necktie/scarf will be provided by The Bushnell and must be returned to The Bushnell upon termination of employment.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. During certain events, considerable movement around the facility, exposure to crowds and loud noise may be encountered.

Equal Employment Opportunity
The Bushnell strives to build and sustain an equitable and inclusive work environment where cultural diversity is celebrated and valued. We believe that a diverse workforce, reflective of the communities we serve, helps us become a stronger community partner. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, or gender identity.

Interested Parties: Please submit cover letter and resume to jobs@bushnell.org

The Bushnell is a Not-For-Profit, Equal Opportunity Employer proud to serve Connecticut and its citizens.

Please submit resumes to:
The Bushnell Human Resources Department
166 Capitol Avenue
Hartford, CT 06106
Or email to: jobs@bushnell.org

Equal Opportunity Employer

The Bushnell is an equal opportunity employer and complies with applicable federal and state fair employment practice laws. The Bushnell does not discriminate and will not tolerate discrimination against employees or applicants because of race, color, religious creed, age, gender, sexual orientation, marital status, veteran status, civil union status, genetic information, national origin, ancestry, present or past history of mental disorder, mental retardation or physical disability any other reason prohibited by any applicable law or regulation. Neither the Union nor the Employer will discriminate against any employee with regard to any term or condition of employment because of race, color, religious creed, age, gender, sexual orientation, marital status, veteran status, civil union status, genetic information, national origin, ancestry, present or past history of mental disorder, mental retardation, physical disability, or any other reason prohibited by any applicable law or regulation.