Careers

CAREER OPPORTUNITIES

Diversity and Inclusion

At The Bushnell Center for the Performing Arts, we celebrate and foster inclusion through the unique attributes, characteristics, abilities, and perspectives of all individuals. As part of our core mission, we are dedicated to creating a diverse and inclusive cultural campus that reflects our commitment to an environment where everyone feels welcomed, valued, and included, onstage and off. This sense of belonging empowers individuals and unites communities by creating mutual respect and appreciation.

Open positions: Assistant Manager, Electronic Media, Box Office Representative, House Manager, Manager, Event Services, Director of Foundation and Corporate Relations

Position Title:      Assistant Manager, Electronic Media
Department:         Marketing
Reports to:          Associate Director, Market Engagement
Hours:                  37.5 hours/week; includes occasional nights and weekends
FLSA Status:       Salaried/Exempt
 
Broad Functions:
The Assistant Manager, Electronic Media leads the in-house, day-to-day operation of the internal and external electronic media, working at both the strategic and operational level. This person should be creative, with the ability to create original graphic design and video content, while also being able to work with provided assets within brand guidelines.
With a focus on patron experience, institutional collaboration, audience development and retention, the individual will oversee The Bushnell’s rotating content on both the 13 external digital signs and the 5 internal digital signs as well as other digital content, as needed. This position is also responsible for collaborating and making recommendations to other departments and external stakeholders to ensure their content is timely and relevant, while meeting their goals and maximizing visibility. The Assistant Manager, Electronic Media has strong project management and hands-on technical skills, as well as an acute attention to detail and the ability to meet strict deadlines.
 
Duties and Responsibilities:

• Create and manage all electronic media content for digital signage (13 external screens, 1 digital projection display, 7 lobby monitors) for Marketing, Sponsorship, Programming, Special Events, Development, and Education needs using industry standard software.

• Conceptualize and create original content for different departments by creating proposals, pricing out third-party vendors when needed, managing budgets and the overall execution of digital signage content projects

• Work as a member of the Show Teams to provide guidance and understanding of our video and graphic needs for the signage and to localize digital ads, tv, and radio content, when needed

• Work to upsell and provide customer service for the signage needs for special events and additional opportunities when applicable.

• Maintain content schedule ensuring that the correct content is displayed on show nights and during other operating hours and special events

• Maintain content in all video display screens, including external LED video boards, and all lobby monitors and LED display screens by tracking all problems, performing and/or scheduling all repairs as necessary.

• Maintain all necessary control room hardware including: playback servers, control PC’s, digitizers and fiber links, composing stations, sound systems, webcams, audio/video equipment, and other related control room hardware/software. Schedule all repair work as necessary; manage/track lifecycles for equipment and upgrades to software packages and equipment when applicable.

• Serve as Audio/Video contact for all internal A/V requests and delegation of related tasks.

• Develop training materials pertaining to content management systems and digital signage operations

• Assist in the coordination of all in-house audio and video production to include the planning, filming, and editing of segments and other in-house A/V projects as they arise.

Education and/or Experience:

• College degree in Fine Arts, Graphic Design or related field, or equivalent professional experience.

• Extensive knowledge of technology including fluency in both PC and Mac environments, Adobe Creative Suite, Final Cut Pro, Video recording equipment, Audio equipment, production and editing procedures.

• Digital sign CMS experience a plus

• Creative experience in graphic design, video production, or editing.

• Basic computer and technology repair skills, hardware/software upgrades, network cabling, etc.

• Self-motivated with strong organizational skills.

• Outgoing, people-oriented team player, with outstanding interpersonal skills.

• Excellent communication skills, both verbal and written.

 
Please provide a link to your portfolio when you submit your resume.

Position Title:     Box Office Representative
Department:        Box Office
Reports To:         Box Office Managers
Hours:                 Minimum of 15-20 hours per week (Variety of hours available – days, weekends, some evenings)
FLSA status:       Non-exempt

Broad Functions:

Provides customer service to patrons involving answering phones, processing ticket orders via phone or with direct public contact, and general office support.

Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Use ticketing software program to help patrons with choosing seating locations and purchasing tickets.
• Accept payment in cash, check or credit cards and makes change on transactions.
• Answer questions concerning ticket rates and subscription membership for shows and/or events, and gives information concerning coming attractions, directions, and general information.
• Keep daily balance sheet of cash received and tickets sold.
• Other duties as assigned.

Education and/or Experience:

College degree desired with 2-3 years of related experience and/or training preferred. Experience in performing arts or entertainment a plus.
 

Position Title:                      House Manager
Department:                        Front of House
Reports To:                          Patron Services Manager
Hours:                                   Approx. 20 hours/week; various evenings & weekends, some weekdays
FLSA status:                       Hourly/Non Exempt

Broad Functions:

Assists in on-site event management for all patron/public areas with attention to excellence in customer service (Internal and external), community building and patron safety/security.

Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Supervises Floor Directors/Customer Relations Assistants/volunteer staff during events (motivates, promotes safe and healthy environment, communicates upwardly for discipline and recognition).

• Communicates with Patron Services Manager, Senior Manager, Front of House Operations and Volunteer Services Manager regarding interaction with volunteers (i.e. ongoing training, changes to policies and procedure, kudos).

• Serves as customer service liaison, using Box Office and Customer Relations resources appropriately.

• Supports the Event Services department by providing on-site reception/meeting/visiting merchandise services.

• Communicates and implements house opening, curtain rising/holding and evacuation situations to all Front of House staff. Coordinates the house opening with the appropriate head carpenter.

• Communicates with building superintendents for facility related problems.

• Files appropriate event documentation.  Provides ongoing communication to Patron Services Manager & Senior Manager, Front of House Operations.

• Protects the overall safety and security of the facility and all patrons by reporting and addressing suspicious or dangerous activity, using security staff as necessary.

• Stays informed and educated on policy and procedural changes through attendance at mandatory Front of House meetings.

• Other duties as assigned.

Education and/or Experience:

2-3 years of related experience and/or training preferred. Experience in performing arts or entertainment a plus

Position Title:              Manager, Events Services
Department:                 Events Services
Reports to:                   Manager, Event Services
Working hours:            37.5 hours/week; may Include evening and weekend hours 
FLSA status:                Salaried Exempt

Manage all private event-related business including, but not limited to Bushnell internal and external client events/functions, HB Suite dinners and theater enhancements. Responsible for overseeing and coordinating the detailed logistics that go into planning and hosting events while ensuring guests have an exceptional experience. Oversight and coordination of private event-related services including catering, valet parking, vending, support services, and technical support.

Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Use independent judgement to manage and oversee all Event Services activity to ensure Bushnell high standards are met.
• In conjunction with Director of Events & Patron Services, develop and execute Event Services budgets and revenue forecasts.
• In collaboration with Bushnell Marketing, develop and implement a multi-channel marketing plan to attract new business and grow revenue.
• In accordance with established standards, respond to and follow up on sales inquiries and provide client site visits.
• Coordinate and communicate all client timelines and event details.
• Recruit, train, motivate and schedule Event Services staff to oversee events and functions.
• Supervise, train, and develop Event Administrator in all aspects of event administration.
• Utilize and administer state of the art event technology including Tripleseat, Allseated, and Artifax.
• Serve as primary contract manager including, but not limited to creating client contracts, obtaining approval and payments, adhering to scheduled tasks, and creating room diagrams.
• Oversee all calendar coordination to optimize use of available space.
• In accordance with established schedules, communicate internal support needs through detailed Event Outlines.
• Nurture and maintain positive relationships with Bushnell contract vendors and departments supporting private events (Max Catering, building services, IATSE, security, valet).
• Oversee outside service provider coordination and compliance with Bushnell insurance, hold harmless, and building requirements.
• Ensure all event spaces are properly prepared for events and are restored after events.
• Report event activity and financial performance to event management and organizational stakeholders.
• Perform all other appropriate duties and responsibilities when necessary.

Education and/or Experience:

College degree (hospitality preferred) with 3-5 years’ management experience.  Professional work history in venue management and/or the non-profit arts sector strongly encouraged.

Skills Required:

Proven experience as an event manager. Ability to transform client’s vision into reality. Skilled in project management. Computer savvy. Proficient with Office365 and related applications, Teams, events management software (Tripleseat, Allseated, Artifax), and multi-channel media marketing.  Excellent written, verbal and interpersonal communication skills. Ability to organize and prioritize multiple responsibilities with strict deadlines. Outstanding communications, negotiating and sales ability.

Situational:  Possesses (or willing to be trained in) CPR, AED and First Aid. Safe Serve Certification.

Position Title:                 Director of Foundation and Corporate Relations
Department:                   Development
Reports To:                    Chief Development Officer
FLSA status:                  Salaried Exempt
Working hours:             Includes evening and weekend hours 

Overall Duties and Responsibilities:

• Sets goals, prepares and implements a plan for securing and expanding foundation, government, and corporate funding.
• Proactively raises funds to attain annual revenue goals for operating, capital, gala, special projects and education programs.
• In coordination with the Senior Coordinator of Development, helps to finalize grant applications and corresponding reports for foundation, corporate, and government funders.
• Develops meaningful relationships with current and prospective corporate and foundation funders.
• Communicates with funders during the granting process to provide requested information, and schedule site visits.
• Meets with current and potential funders and schedules opportunities for key staff members as well.
• Conducts prospect research as needed for potential foundation, corporate, and government funding opportunities.
• Identifies and secures corporate sponsorships and memberships.
  • Crafts sponsorships that creatively and distinctly communicate unique opportunities to targeted prospects
  • Introduces The Bushnell’s assets and marketing capabilities to sponsors and demonstrates the branding values of The Bushnell to create unique marketing opportunities
  • Structures, prices, successfully negotiates and closes sponsorships
  • Works with the Assistant Manager of Donor and Corporate Relations to fulfill sponsorship deliverables.
• Assists with Development Department’s special events.
• Performs other duties as required.

Critical Skills & Requirements:

• Must have a bachelor’s degree with a minimum of three to five years of proven experience in direct fundraising
• Strong persuasive writing and budgetary skills
• Analysis, synthesis and clear communication of information through original writing
• Demonstrated record of success in generating significant commitments from corporations and foundations.
• Highly motivated self-starter, a hard worker with a high energy level; a “doer” with a willingness to work hands-on in developing and executing a variety of development activities.
• A visionary and strategic thinker who is goal oriented
• Ability to initiate and build relationships with prospective donors and must be an excellent networker and negotiator
• Maintain high standards of integrity, credibility, and reliability to articulate the needs, opportunities, and aspirations of The Bushnell with clarity and enthusiasm
• Possess ability to work on multiple projects simultaneously, set priorities, and meet deadlines with limited supervision
• Works well independently and in a group setting, a true team player
• Ability to maintain a high level of poise and professionalism in all circumstances.

Please submit resumes to:  
The Bushnell Human Resources Department 
166 Capitol Avenue 
Hartford, CT 06106 
Or email to: jobs@bushnell.org 

Equal Opportunity Employer

The Bushnell is an equal opportunity employer and complies with applicable federal and state fair employment practice laws. The Bushnell does not discriminate and will not tolerate discrimination against employees or applicants because of race, color, religious creed, age, gender, sexual orientation, marital status, veteran status, civil union status, genetic information, national origin, ancestry, present or past history of mental disorder, mental retardation or physical disability any other reason prohibited by any applicable law or regulation. Neither the Union nor the Employer will discriminate against any employee with regard to any term or condition of employment because of race, color, religious creed, age, gender, sexual orientation, marital status, veteran status, civil union status, genetic information, national origin, ancestry, present or past history of mental disorder, mental retardation, physical disability, or any other reason prohibited by any applicable law or regulation.