BOX OFFICE HOURS
The physical Bushnell Box Office is open Monday - Friday from 10am - 5pm, and Saturday from 10am-2pm.
These hours may be impacted by holidays. Additionally, patrons can contact the Box Office using the Help button on the bottom left side of the screen. A member of our Box Office team will reach out as soon as possible during normal business hours.
Authorized Ticket Sellers
The Bushnell Box Office, bushnell.org, and your Bushnell Ticketing Account are the only authorized sellers for Bushnell tickets.
If you purchase tickets from another source, such as Vivid Seats, Ticketcenter.com, Ticketsales.com, Ticketmaster, or any other unauthorized reseller, you risk that these tickets are fake, void, or have previously been canceled.
Ticket buyers who purchase tickets from a ticket broker or any third party should be aware that The Bushnell is unable to reprint, refund, replace, or exchange lost or stolen tickets and is unable to contact patrons with information regarding time changes or other pertinent updates regarding the performance.
Don’t Get Scammed – Protect Yourself From Third-Party Vendors!
Notice the signs of scams. Does the ticket price seem high? Is crucial information like seat number or row missing from the listing? Does the address bar on your screen say something that’s not bushnell.org or bushnell.evenue.net?
If you answered yes to any of the above questions, do not (we repeat – DO NOT) buy the tickets! Have questions about suspicious listings online? Give us a call at 860.987.5900 before adding to your cart to avoid any buyer’s remorse.
The Bushnell's New Ticketing System
As of July 1, 2024, we have transitioned to Paciolan, a new ticketing system offering a streamlined experience for purchasing tickets, managing your donations, and more.
► See full details about our transition to Paciolan, including a list of FAQs.
TICKETING POLICIES
Unauthorized sale, resale, or attempted resale is in violation of The Bushnell's ticketing policy and may result in seizure and cancellation without compensation.
All ticket sales are final. Please note: tickets will not be mailed until up to one (1) week prior to the engagement.
> For a full list of The Bushnell's Ticketing Policies, click here.
Tickets are available for purchase via phone, online, or in person. It is strongly recommended to access our website/purchase tickets using Chrome™, Firefox™, and Apple® Safari® browsers to ensure you experience no interruption or unexpected behavior. Learn more about Ways to Buy.
Please note that listed prices do not include applicable fees. Ticket Prices are subject to change without notice.
Everyone attending performances at The Bushnell must have a ticket, regardless of age. To ensure optimum enjoyment for all patrons, we recommend that children under 5 only attend shows in the Robinson & Cole Family Series and The Bushnell Children’s Theatre. Adults bringing small children are asked to be considerate of other audience members. Children who cause disruptions or who are unable to sit quietly throughout a performance may be asked to leave.
> For a full list of Guest Services and Policies, click here.
FORMS OF PAYMENT
Cash, Bushnell Gift Cards, MasterCard, VISA, American Express and Discover.
RESTORATION FEE
A restoration fee is added to each ticket and is used for general maintenance and improvements to the facilities at The Bushnell Center for the Performing Arts.
PERFORMANCE CANCELLATION
If a performance is cancelled, information will be posted on www.bushnell.org and you will be notified by email. If a show is cancelled or postponed, customers may exchange to another performance (subject to availability), receive a credit on their account, or request a refund.
Please note: All programs, cast, dates and times are subject to change. Ticket prices listed on this website do not include all applicable fees. If you would like to search for an event, click here to go to the Event Calendar.
GIFT CARDS
For the perfect gift, pick up one little envelope packed with music, dance, and drama. Purchase at The Bushnell Box Office or buy them online.
► Click here to purchase a gift card.
Click here to review gift card terms and conditions.
Click here to check your Bushnell Gift Card balance online.
Bushnell Gift cards may be redeemed online at www.bushnell.org, in person at The Bushnell Box Office at 166 Capitol Avenue in Hartford, or by phone at 860.987.5900.
*Valid for gift cards purchased after September 2013.